PRIVACY POLICY
Cinderstone Holdings (“we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website and clients who use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information from:
Homeowners looking to sell their properties, and
Investors seeking to purchase distressed real estate.
Please read this policy carefully. By accessing or using our website and services, you agree to the terms described below.
1. Information We Collect
1.1 Information You Provide Directly
Contact details: name, email address, phone number, mailing address
Property details: property address, mortgage or lien information, motivation for selling
Investor criteria: investment budget, financing method (e.g. cash, hard money), target locations, experience level
Supporting documents: photos, contracts, proof of funds
1.2 Information Collected Automatically
Usage data: IP address, browser type, pages visited, referral URLs, timestamp
Cookies & similar technologies: to remember preferences, analyze site traffic, and improve user experience
1.3 Information from Third Parties
Public records, data providers, real-estate platforms, credit-reporting agencies
2. How We Use Your Information
To provide and manage our services, including evaluating your property or investment profile
To communicate with you, such as sending confirmations, updates, and marketing materials (with your consent)
To process transactions and verify eligibility (e.g., proof of funds for investors)
To improve our website and offerings, by analyzing usage patterns and customer feedback
To comply with legal obligations and protect our rights
3. Information Sharing & Disclosure
We will not rent or sell your personal information to unaffiliated third parties except as described below:
Service providers: third-party vendors who help us operate our website, process data, or deliver services (e.g., CRM, email platforms)
Legal and regulatory: when required by law, court order, or to protect our rights, property, or safety
Business transfers: in connection with a merger, acquisition, or sale of assets (you will be notified and have rights to opt out where required)
With your consent: for any other purpose you authorize
4. Tracking Technologies & Cookies
We use cookies, web beacons, and similar tools to:
Remember your site preferences
Analyze how you use our website (through Google Analytics or similar)
Deliver targeted content and ads (only with your consent)
You can manage or disable cookies via your browser settings, but doing so may limit certain features.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is ever 100% secure.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, to comply with legal obligations, or to resolve disputes.
7. Your Rights
Subject to applicable law, you may:
Access, correct, or delete your personal data
Object to or restrict certain processing
Withdraw consent at any time for marketing communications
Request a copy of your information in a portable format
To exercise these rights, contact us as described below.
8. International Transfers
If you are located outside the United States, please note that your information may be transferred to—and stored in—the U.S. where our servers and partners reside. We will safeguard such transfers in accordance with this policy.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If we learn we have collected such data, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a revised “Effective Date.” We encourage you to review this policy periodically.
11. Contact Us
If you have questions or wish to exercise your rights, please contact:
Cinderstone Holdings, LLC
Email: [email protected]
Phone: 832-532-6540