PRIVACY POLICY

Effective Date: 01/01/2026

CALL FOR CARE, LLC (“Cinderstone Holdings,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of individuals who interact with our website and services.

This Privacy Policy explains how we collect, use, disclose, safeguard, and manage personal information obtained from:

Homeowners seeking to sell property

Investors seeking real estate opportunities

Website visitors and prospective clients

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

Contact Information

Full name

Email address

Phone number

Mailing address

Property Information

Property address

Ownership details

Mortgage or lien information

Condition and repair details

Reason for selling

Investor Information

Investment criteria

Budget and financing method (cash, hard money, etc.)

Target markets

Experience level

Supporting Materials

Photos

Contracts

Proof of funds

Documentation necessary for transactions

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

IP address

Browser type and device information

Pages viewed

Time and date of access

Referral URLs

Usage behavior

We use cookies and similar technologies to enhance user experience and analyze site performance.

1.3 Information from Third Parties

We may obtain information from:

Public property records

Real estate data providers

Marketing platforms

Analytics providers

Credit-reporting agencies (when applicable and permitted by law)

2. How We Use Your Information

We use personal information to:

Evaluate properties and investment opportunities

Communicate regarding offers, appointments, and transactions

Verify eligibility (e.g., proof of funds)

Deliver marketing communications (with consent)

Improve website functionality and user experience

Prevent fraud and ensure security

Comply with legal and regulatory requirements

3. Mobile Messaging & SMS Communications

3.1 SMS Opt-In & Consent

By providing your mobile phone number through our website forms or other communication channels and affirmatively opting in, you consent to receive SMS text messages from Cinderstone Holdings, LLC related to:

Property inquiries and evaluations

Purchase offers

Appointment confirmations

Transaction updates

Investor opportunities

Follow-up communications

Message frequency varies depending on your engagement, inquiry status, and transaction activity.

Message and data rates may apply according to your mobile carrier plan.

Consent to receive SMS messages is not a condition of purchasing, selling, or using our services.

3.2 Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP to unsubscribe
HELP for assistance

Once you opt out, you will no longer receive SMS communications unless you provide new consent.

3.3 Mobile Information Sharing

We do not sell, rent, trade, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.

Mobile information may only be shared with service providers (such as CRM or SMS platform providers) strictly for operational purposes. These providers are contractually obligated to safeguard your information and may not use it for independent marketing.

4. Information Sharing & Disclosure

We do not sell personal information to unaffiliated third parties.

We may share personal information only in the following circumstances:

Service Providers
Third-party vendors that assist with website hosting, CRM systems, analytics, marketing, or transaction processing.

Legal Compliance
When required by law, subpoena, court order, or to protect our legal rights.

Business Transfers
In connection with a merger, acquisition, or asset sale.

With Your Consent
For any additional purpose you authorize.

5. Cookies & Tracking Technologies

We use cookies and related technologies to:

Remember preferences

Analyze traffic (e.g., via Google Analytics)

Improve website performance

Deliver targeted advertising where permitted

You may disable cookies in your browser settings; however, some website functionality may be limited.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage method is 100% secure.

7. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes described in this policy

Complete transactions

Comply with legal obligations

Resolve disputes

Enforce agreements

8. Your Privacy Rights

Subject to applicable law, you may have the right to:

Access your personal data

Request correction of inaccurate information

Request deletion of personal information

Object to certain processing activities

Withdraw consent for marketing communications

Request a portable copy of your data

To exercise these rights, contact us using the information below.

9. International Data Transfers

If you access our services from outside the United States, your information may be transferred to and stored in the U.S. By using our services, you consent to this transfer.

10. Children’s Privacy

Our services are intended for individuals 18 years or older. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated Effective Date. Continued use of our services after updates constitutes acceptance of the revised policy.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, contact:

Cinderstone Holdings, LLC
Email: [email protected]
Phone: 832-532-6540